{"id":36898,"date":"2021-12-20T12:13:56","date_gmt":"2021-12-20T09:13:56","guid":{"rendered":"http:\/\/www.bannersnack.com\/blog\/?p=36898"},"modified":"2023-07-24T14:15:32","modified_gmt":"2023-07-24T11:15:32","slug":"ecommerce-marketing-strategy","status":"publish","type":"post","link":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/ecommerce-marketing-strategy\/","title":{"rendered":"How to Build an Ecommerce Marketing Strategy in 2022 Without Losing Your Mind"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The stakes are high for online stores. That\u2019s because they are competing with giants such as Amazon and Walmart but also with other businesses that are after the same customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is why it\u2019s important to get the word out there about your business and set yourself apart, so customers choose you instead of the competition.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But how do you achieve that?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, it all starts from laying out a solid <a href=\"https:\/\/newblog.creatopy.com\/blog\/ecommerce-marketing\/\" target=\"_blank\" rel=\"noopener\">ecommerce marketing<\/a> strategy. There\u2019s no one-size-fits-all type of strategy that you can apply right away. Instead, you should define your goals first and create the strategy according to them.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s get into it and see how you can <\/span><b>build a strong ecommerce marketing strategy for 2022<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<hr \/>\n<p><b>Summary<\/b><\/p>\n<p>A. <a href=\"#a\">What to Do Before Creating an Ecommerce Marketing Strategy<\/a><\/p>\n<p>B. <a href=\"#b\">How to Create an Ecommerce Marketing Strategy That Brings Results<\/a><\/p>\n<p>C. <a href=\"#c\">Measuring Your Ecommerce Marketing Efforts<\/a><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\"><a id=\"a\"><\/a>A. What to Do Before Creating an Ecommerce Marketing Strategy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You may or may not have already done this, but I want to emphasize the importance of putting together a few details beforehand.\u00a0<\/span><\/p>\n<h3><b>1. Define your audience<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Nowadays, consumers have such a vast selection of brands to choose from. Not to mention that they\u2019ve become more sophisticated and look at many different things before making a purchase. This means that you need to go the extra mile.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An essential part of creating a relationship with your future customers is determining your<\/span> <a href=\"https:\/\/newblog.creatopy.com\/blog\/define-your-target\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">target audience<\/span><\/a><span style=\"font-weight: 400;\"> and figuring out how to cater to their needs and desires.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having a clear understanding of who your customer is important because you need to know who you\u2019re addressing, especially when setting up online ecommerce advertising campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are three questions you can start with to create your buyer persona:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Who are your current customers?<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This is probably the easiest thing you can do to start with. Analyze the people who already purchased from you and try to see if there\u2019s something that they have in common. This will also help you figure out whether previous customers represent the type of people you want to attract going forward or not.<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>What are their pain points?<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Next, you want to go into more detail and outline what pain points they have that your products help them solve. This is extremely helpful because it will give you an idea of what type of content to create and how to communicate with them on every channel.\u00a0<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>What needs do they have?<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This will help you determine how your products help them fulfill their needs and how to market them in an attractive way. At the same time, answering this question will give you insights into how you can build attractive messaging that sets your ecommerce digital marketing apart.<\/span><\/p>\n<h3><b>2. Know what makes your brand different<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Humans are different from one another and so are businesses. Each company has at least a few specific things that make it different from others.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is tied to your <\/span><a href=\"https:\/\/newblog.creatopy.com\/blog\/brand-identity\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">brand identity<\/span><\/a><span style=\"font-weight: 400;\">, which will help you define the aspects that set you apart from the competition.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So you need to ask yourself how you\u2019re going to stand out in a saturated market. This can happen through the products you sell, how you package them, how you communicate online, or how you interact with customers through customer service.<\/span><\/p>\n<h3><b>3. Learn a little bit more about your competition<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Through competitive analysis, you can determine your competitors&#8217; strengths and weaknesses, strategies, struggles, and much more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s nothing wrong with knowing what your competition does. In fact, that\u2019s actually recommended. You can keep an eye on their website, social media, and advertising campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are a few tools that can help you keep track of your competition: <\/span><a href=\"https:\/\/buzzsumo.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Buzzsumo<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.google.com\/alerts\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Google Alerts<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/socialmention.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Social Mention<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.semrush.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Semrush<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, Buzzsumo gives you the possibility of keeping track of your competition&#8217;s activity by searching after the keywords you&#8217;re interested in. You can see what articles they&#8217;ve written, how much attention they got, and filter the available information.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Next, let\u2019s see what to keep in mind when building your ecommerce marketing strategy for 2022.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"b\"><\/a>B. How to Create an Ecommerce Marketing Strategy That Brings Results<\/span><\/h2>\n<h3><b>1. Content marketing\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">First and foremost, the ultimate goal of all your marketing efforts is selling your products, right? Well, there are a few other milestones you need to check until you reach that point, so we\u2019d say the most important reason why you should have a content marketing strategy is raising brand awareness.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For many people, content marketing means only blog articles, but it\u2019s actually much more than that. Yes, you can definitely create blog posts and tackle different topics related to the products you\u2019re selling, but you can go even further.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A good idea would be to create guides related to different events, holidays, or promotional campaigns. You give your audience free content, and in exchange, you can get their email address.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I\u2019m pretty sure most of you are familiar with <\/span><a href=\"https:\/\/dollarshaveclub.com\"><span style=\"font-weight: 400;\">DollarShaveClub<\/span><\/a><span style=\"font-weight: 400;\">. It\u2019s a subscription box service that delivers shaving and grooming products for men. They managed to stand out among other similar businesses through <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=ZUG9qYTJMsI\"><span style=\"font-weight: 400;\">this awesome video<\/span><\/a><span style=\"font-weight: 400;\">. But they didn\u2019t stop there. That was just the beginning.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Their content marketing strategy is quite interesting because <\/span><a href=\"https:\/\/www.dollarshaveclub.com\/content\"><span style=\"font-weight: 400;\">on their blog<\/span><\/a>,<span style=\"font-weight: 400;\"> they tackle not only seasonal or common topics (like how to prevent sunburns), but they also answer questions that not many companies dare to write about. You can browse their blog to see what I\u2019m referring to.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To its customers, they\u2019re not just the company that sends them razors and grooming products once a month, but also the place where they can read about interesting things related to the body, work, or life. This is how they built their audience\u2014through catchy and useful content packed in an honest and direct way.<\/span><\/p>\n<h3><b>2. Email marketing<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Truth be told, the majority of your online store\u2019s new visitors might not come back to your site unless you do something to catch their attention before they leave.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email marketing is one way to retain more of the traffic you worked so hard to bring in. To do this, you need to have an incentive for your visitors, whether it&#8217;s about discounts, precious content, launching new products, or whatnot.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s an excellent example from Kate Spade, where you receive a discount for your first order if you leave your email address. I have done this countless times on different occasions, so I\u2019d say it\u2019s a pretty good strategy to encourage new customers to place an order on your website.<\/span><\/p>\n<p><a href=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/kate-spade-email-pop-up.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-67378\" src=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/kate-spade-email-pop-up.jpg\" alt=\"kate spade email pop up\" width=\"1887\" height=\"886\" srcset=\"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/kate-spade-email-pop-up.jpg 1887w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/kate-spade-email-pop-up-600x282.jpg 600w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/kate-spade-email-pop-up-1024x481.jpg 1024w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/kate-spade-email-pop-up-150x70.jpg 150w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/kate-spade-email-pop-up-768x361.jpg 768w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/kate-spade-email-pop-up-1536x721.jpg 1536w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/kate-spade-email-pop-up-20x10.jpg 20w\" sizes=\"(max-width: 1887px) 100vw, 1887px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Now, let\u2019s talk about different types of emails you can send to current customers:\u00a0<\/span><\/p>\n<p><b>2.1. Promotional emails<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Who doesn\u2019t love a good promotion? Many people who subscribe to email lists take advantage whenever they receive a promotional email in their inbox.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some options to consider:<\/span><\/p>\n<ul>\n<li><b>Seasonal promotions.<\/b><span style=\"font-weight: 400;\"> These types of emails are incredibly effective because everyone\u2019s shopping for certain holidays. So make sure you create special emails for Christmas, Easter, Black Friday, Cyber Monday, and other holidays that you can relate to.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><b>Subscriber-only discounts.<\/b><span style=\"font-weight: 400;\"> This one\u2019s pretty special because it will make people feel like they\u2019re part of an exclusive club that gives them access to unique deals. It\u2019s a great opportunity for you to form a stronger connection with your customers.<\/span><\/li>\n<li aria-level=\"1\"><b>Time-sensitive sale. <\/b><span style=\"font-weight: 400;\">This type of promotional email can help you boost sales in a period where maybe consumers are not buying as much. So you can create a promotion that lasts up to 24 hours and gives customers a specific discount on all items.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Here\u2019s an example from Valley Cruise Press.<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-example-promotion.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-67367\" src=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-example-promotion.jpg\" alt=\"email marketing example promotion\" width=\"680\" height=\"1948\" srcset=\"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-example-promotion.jpg 680w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-example-promotion-209x600.jpg 209w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-example-promotion-357x1024.jpg 357w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-example-promotion-52x150.jpg 52w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-example-promotion-536x1536.jpg 536w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-example-promotion-150x430.jpg 150w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/reallygoodemails.com\/emails\/shhhsecret-15-off-sale-today-only-\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Source<\/span><\/a><\/p>\n<p><b>2.2. Cart abandonment emails<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ve done it. I\u2019ve done it. It happens. There are lots of reasons why people do this, but luckily you can do something to incentivize them to come back.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remind the customer what they have in their cart and offer them a discount if they complete their order. Or free shipping. Or a gift.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember that you can\u2019t recover all the potential customers who abandoned their cart, but you can definitely try to convert a part of them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s an example from Thousand Fell.<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-cart-abandonment-scaled.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-67368\" src=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-cart-abandonment-scaled.jpg\" alt=\"email marketing cart abandonment\" width=\"493\" height=\"2560\" srcset=\"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-cart-abandonment-scaled.jpg 493w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-cart-abandonment-197x1024.jpg 197w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-cart-abandonment-29x150.jpg 29w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-cart-abandonment-296x1536.jpg 296w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-cart-abandonment-150x779.jpg 150w\" sizes=\"(max-width: 493px) 100vw, 493px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/reallygoodemails.com\/emails\/get-your-gift-while-its-hot-\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Source<\/span><\/a><\/p>\n<p><b>2.3. Product emails<\/b><\/p>\n<p><span style=\"font-weight: 400;\">These types of emails inform customers about new product releases or new collections you\u2019re launching. That way, you\u2019ll be able to be top of mind whenever they need to place an order. Moreover, they\u2019ll know that you\u2019re constantly updating your stocks and refreshing the collections, which is a good sign in ecommerce.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s an example from Sephora.<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-new-arrivals-sephora-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-67369\" src=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-new-arrivals-sephora-scaled.jpg\" alt=\"email marketing new arrivals sephora\" width=\"379\" height=\"2560\" srcset=\"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-new-arrivals-sephora-scaled.jpg 379w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-new-arrivals-sephora-89x600.jpg 89w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-new-arrivals-sephora-22x150.jpg 22w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-new-arrivals-sephora-303x2048.jpg 303w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/email-marketing-new-arrivals-sephora-150x1014.jpg 150w\" sizes=\"(max-width: 379px) 100vw, 379px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/reallygoodemails.com\/emails\/get-hot-new-arrivals-from-shu-uemura\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Source<\/span><\/a><\/p>\n<h3>3. Social media<\/h3>\n<p><span style=\"font-weight: 400;\">Social media can help your ecommerce digital marketing in many different ways. For example, you can use it to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Drive traffic to your online store<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Sell products directly on the platform<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Connect with your customers<\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Build brand awareness<\/strong><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Depending on the products you\u2019re selling and the audience you\u2019re targeting, you need to decide which social media platforms you\u2019ll focus on. It can be Facebook, Pinterest, Instagram, YouTube, or TikTok. Or all of the above.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each platform will require a different strategy, so you need to take this into account as well. Consider the size of your team and plan accordingly. You can start with one or two platforms at first and expand as your team grows.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are a few different examples of how ecommerce businesses use social media:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Morphe on Instagram. <\/b><span style=\"font-weight: 400;\">Here\u2019s a type of post that Morphe uses to drive traffic to the website.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><a href=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/morphe-instagram.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-67370\" src=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/morphe-instagram.jpg\" alt=\"morphe instagram\" width=\"1165\" height=\"745\" srcset=\"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/morphe-instagram.jpg 1165w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/morphe-instagram-600x384.jpg 600w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/morphe-instagram-1024x655.jpg 1024w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/morphe-instagram-150x96.jpg 150w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/morphe-instagram-768x491.jpg 768w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/morphe-instagram-18x13.jpg 18w\" sizes=\"(max-width: 1165px) 100vw, 1165px\" \/><\/a><\/p>\n<ul>\n<li aria-level=\"1\"><b>Sephora on Pinterest. <\/b><span style=\"font-weight: 400;\">This post features a<\/span> <span style=\"font-weight: 400;\">bright yellow background that makes the promoted products stand out.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><a href=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/sephora-pinterest.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-67371\" src=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/sephora-pinterest.jpg\" alt=\"sephora pinterest\" width=\"1278\" height=\"793\" srcset=\"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/sephora-pinterest.jpg 1278w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/sephora-pinterest-600x372.jpg 600w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/sephora-pinterest-1024x635.jpg 1024w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/sephora-pinterest-150x93.jpg 150w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/sephora-pinterest-768x477.jpg 768w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/sephora-pinterest-20x11.jpg 20w\" sizes=\"(max-width: 1278px) 100vw, 1278px\" \/><\/a><\/p>\n<ul>\n<li aria-level=\"1\"><b>Warby Parker on YouTube. <\/b><span style=\"font-weight: 400;\">In this short 30-second video, the company highlights the quality of its progressive lenses.<\/span><\/li>\n<\/ul>\n<p>https:\/\/www.youtube.com\/watch?v=YY3babpNDJU<\/p>\n<ul>\n<li aria-level=\"1\"><b>Purple on TikTok.<\/b><span style=\"font-weight: 400;\"> This mattress company incorporates TikTok trends into its strategy to connect with customers.<\/span><\/li>\n<\/ul>\n<blockquote class=\"tiktok-embed\" cite=\"https:\/\/www.tiktok.com\/@purple\/video\/6955488376661331205\" data-video-id=\"6955488376661331205\" data-embed-from=\"oembed\" style=\"max-width: 605px;min-width: 325px;\" >\n<section> <a target=\"_blank\" title=\"@purple\" href=\"https:\/\/www.tiktok.com\/@purple?refer=embed\">@purple<\/a> <\/p>\n<p>We think the squishy is perfect both ways. <a title=\"inverted\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/inverted?refer=embed\">#Inverted<\/a> <a title=\"fyp\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/fyp?refer=embed\">#fyp<\/a> <a title=\"purple\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/purple?refer=embed\">#purple<\/a> <a title=\"howdoyousquishy\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/howdoyousquishy?refer=embed\">#howdoyousquishy<\/a> <a title=\"minibed\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/minibed?refer=embed\">#minibed<\/a><\/p>\n<p> <a target=\"_blank\" title=\"\u266c talking to the moon sickmix - Sickickmusic\" href=\"https:\/\/www.tiktok.com\/music\/talking-to-the-moon-sickmix-6947333417029733126?refer=embed\">\u266c talking to the moon sickmix &#8211; Sickickmusic<\/a> <\/section>\n<\/blockquote>\n<p> <script async src=\"https:\/\/www.tiktok.com\/embed.js\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b style=\"font-size: 1.21429rem;\">Shanalogic on Facebook.<\/b><span style=\"font-weight: 400;\"> Powerful testimonials can do wonders as social proof. A happy customer can weigh more than a hundred benefits listed by the company on the website.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><a href=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/shanalogic-facebook.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-67372\" src=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/shanalogic-facebook.jpg\" alt=\"shanalogic facebook\" width=\"846\" height=\"881\" srcset=\"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/shanalogic-facebook.jpg 846w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/shanalogic-facebook-576x600.jpg 576w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/shanalogic-facebook-144x150.jpg 144w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/shanalogic-facebook-768x800.jpg 768w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/shanalogic-facebook-18x18.jpg 18w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/shanalogic-facebook-150x156.jpg 150w\" sizes=\"(max-width: 846px) 100vw, 846px\" \/><\/a><\/p>\n<h3><b>4. Influencer marketing\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Influencers are huge for ecommerce businesses. That\u2019s because they bring results, even if we\u2019re not talking about those with millions of followers. People trust influencers more than they trust advertising, so it\u2019s definitely something to include in your strategy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, it\u2019s not as easy as it seems. You still need to do your research to find the right influencers who will promote your products. After all, you don\u2019t want to work only with the ones with a considerable following but little engagement. Ideally, your goal should be to build a long-term relationship with influencers and create recurring campaigns with them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key is to do something more meaningful than \u201cthis product is so good. You should buy it!\u201d It can be a simple image post or a few stories, and yet this can be an opportunity that you can use to stand out as an ecommerce business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s an example from Niomi Smart\u2019s Instagram page where she talks about a paid partnership with Atelier Cologne.\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/niomi-smart-influencer-marketing.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-67373\" src=\"https:\/\/newblog.creatopy.com\/blog\/wp-content\/uploads\/2017\/02\/niomi-smart-influencer-marketing.jpg\" alt=\"niomi smart influencer marketing\" width=\"1016\" height=\"748\" srcset=\"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/niomi-smart-influencer-marketing.jpg 1016w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/niomi-smart-influencer-marketing-600x442.jpg 600w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/niomi-smart-influencer-marketing-150x110.jpg 150w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/niomi-smart-influencer-marketing-768x565.jpg 768w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/niomi-smart-influencer-marketing-18x13.jpg 18w, https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-content\/uploads\/2017\/02\/niomi-smart-influencer-marketing-80x60.jpg 80w\" sizes=\"(max-width: 1016px) 100vw, 1016px\" \/><\/a><\/p>\n<h3><b>5. Video\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The costs for video production have decreased in the last few years because there are various tools on the market, such as Creatopy, that can help you edit videos even when you don\u2019t have professional skills.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are so many types of videos you can create to showcase your products. Here are some of the most popular ones:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>Unboxing and demo videos. <\/b><span style=\"font-weight: 400;\">Unboxing videos are still one of the <\/span><a href=\"https:\/\/www.thinkwithgoogle.com\/marketing-strategies\/video\/youtube-insights-stats-data-trends-vol7\/\"><span style=\"font-weight: 400;\">most-watched videos on YouTube<\/span><\/a><span style=\"font-weight: 400;\">. The great thing about them is that they are user-generated content, which means that they can help you build trust in your brand. Not only is this type of content fascinating because it not only builds anticipation, but it provides valuable information to those interested in the product. Here\u2019s an example below.\u00a0<\/span><\/li>\n<\/ul>\n<p><iframe title=\"Apple AirTags Unboxing &amp; Demo!\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/ehv3zQAa9zM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<ul>\n<li aria-level=\"1\"><b>Product tour videos<\/b><span style=\"font-weight: 400;\">. If you\u2019re selling products with lots of features, then a product tour can be extremely useful for your audience. It will allow buyers to get all the information they need in just a few minutes instead of reading an extended presentation. You can use these types of videos to show the product in action. Below you can see an example from Lenovo.<\/span><\/li>\n<\/ul>\n<p><iframe title=\"Lenovo ThinkStation P620 Product Tour\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/V0nV816_D6k?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<ul>\n<li aria-level=\"1\"><b>How-to videos. <\/b><span style=\"font-weight: 400;\">How-to videos empower consumers by providing the knowledge they need even before purchasing your product. However, it\u2019s the type of content that\u2019s especially useful after someone placed an order and wants to take full advantage of your product. You can see below an example from Olaplex, a company that sells hair care products and has a playlist on their YouTube channel dedicated to how-to videos.<\/span><\/li>\n<\/ul>\n<p><iframe title=\"Adding OLAPLEX To Balayage\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/8J3vjZTJHCk?list=PLaHfh_yzXNn86nbsmIh11ohqNwl2t49Br\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<ul>\n<li aria-level=\"1\"><b>Production line videos.<\/b><span style=\"font-weight: 400;\"> These types of videos can be highly engaging, especially if they are well-produced. The main reasons why they are incredibly successful is because they give buyers a sneak peek into the creation process and also allow companies to show the quality and materials that go into it. It\u2019s an excellent opportunity for online stores to build a connection with their audience and show they\u2019re serious about their offering. Here\u2019s a perfect example from Faber-Castell that is also highly satisfying to watch.<\/span><\/li>\n<\/ul>\n<p><iframe title=\"How we make pencils\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/aPb-slJH9Vs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Testimonials.<\/b><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> People trust people\u2019s recommendations and reviews, which makes testimonials a powerful way of showcasing how your product fits into a person\u2019s lifestyle. Through these types of videos, potential customers can learn new ways of using your product and feel more connected to the brand. <\/span><\/span>Below you can see a fantastic example of how Apple used customer testimonials to tell powerful stories.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When it comes to ecommerce, the best practice is to show, don\u2019t tell. As you can see, there are many types of videos you can use to promote your products in the best way possible that attracts new customers. The only thing that you need to do is to start shooting.<\/span><\/p>\n<p>However, if you find that creating your own videos would take too much of your time and want to outsource the process, you can always consider hiring a <a href=\"https:\/\/thesocialshepherd.com\/blog\/top-video-production-companies-uk\" target=\"_blank\" rel=\"noopener\">video production company<\/a>.<\/p>\n<h3><b>6. Advertising<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Online advertising is a considerable part of an ecommerce marketing strategy, and it can help you drive brand awareness, website traffic and ultimately boost sales and revenue.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s talk about the main channels that you can use in <a href=\"https:\/\/newblog.creatopy.com\/blog\/ecommerce-advertising\/\" target=\"_blank\" rel=\"noopener\">ecommerce advertising<\/a>:<\/span><\/p>\n<p><b>6.1. Social media ads<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Generally, you want to focus on Facebook, Instagram, Pinterest, and YouTube. These are the main platforms that work best for ecommerce.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can create ads, boost posts, use lookalike audiences to drive traffic, run influencer marketing campaigns, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On top of that, on Facebook and Instagram, you can link the products from your website so people can buy them directly from these platforms.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One thing that will help you succeed with ecommerce advertising on social media is making sure you set the right objective. Aside from this, you need to find the proper format to promote your products. It can be anything from images to videos, carousels, or collections.\u00a0<\/span><\/p>\n<p><b>6.2. Google Ads<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You need to know right from the beginning that you need to have a large budget to test Google Ads, especially if you haven\u2019t done this before.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The good thing is that you can run different types of ads, such as shopping ads, remarketing ads, search ads, YouTube ads, and display ads. So you can decide which ones make sense for your business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, shopping and search ads target people who are actively looking for the products you sell. On the other hand, display ads target people who aren\u2019t necessarily interested in what you offer. Because of this, you need to pay attention to how you\u2019re creating your message and imagery, so you don\u2019t seem too intrusive.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One channel does not fit all businesses, so you need to find what works best for you. On top of that, you need to pay attention to your ecommerce PPC management.\u00a0<\/span><\/p>\n<p>To keep track of every campaign and its assets, you can use a platform such as Creatopy, where it&#8217;s easy to organize your work, collaborate with your team, and, most importantly, create however many ad variations you want in multiple sizes.<\/p>\n<p>Watch the video below to see how you can leverage <a href=\"https:\/\/www.creatopy.com\/blog\/what-is-creative-automation\/\" target=\"_blank\" rel=\"noopener\">ecommerce automation<\/a> in Creatopy.<\/p>\n<p><iframe title=\"How To Create Product Ads with the Feed Ad Builder (Multiple Sizes)\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/9ORLHcx4sx0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<h2><b><a id=\"c\"><\/a>C. Measuring Your Ecommerce Marketing Efforts<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The good news about online marketing is that you can measure almost everything. So after you\u2019ve implemented your strategy, it\u2019s time to start tracking the metrics.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A metric is a quantifiable measurement used to track the performance of a certain action.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are many metrics you can measure, some more important than others. What\u2019s important is that you need to do this weekly, bi-weekly, monthly, and quarterly.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. Reach<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This represents the total number of people that see your content, whether we\u2019re talking about organic or paid posts on social media. By posting consistently and creating campaigns, you will be able to expand your reach and ultimately increase your following and brand awareness.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. Engagement<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Engagement refers to whether people interact with your content or not. In this case, it\u2019s better to have higher engagement and a lower reach than vice-versa. That can mean it\u2019s a problem, perhaps with the type of content you\u2019re posting or the audience that sees your messages. Either way, you want to track engagement to make sure people relate to your posts.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. <\/span><span style=\"font-weight: 400;\">Email click-through-rate<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is an essential metric for ecommerce email marketing. The open rate means nothing if people don\u2019t click on the link\/s you add in the email to arrive on your website. You can improve this rate by having a great design, personalized calls-to-action, and mobile-friendly content.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">4. Cost per acquisition (CPA)<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Knowing how much it costs to acquire customers helps you determine which campaigns are the most successful and which ones are just draining your budget. You can improve the CPA by doing A\/B testing to see if your audience responds better to particular messages.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">5. Cart abandonment<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Customers abandon carts all the time, so it\u2019s not necessarily a big deal. However, you should worry when the rate of abandonment is higher than your average in the industry. This means that during the checkout process, customers are hesitant to place an order, which can happen due to various reasons. Try to investigate what that is and make the necessary changes to decrease the rate.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">6. Average order value (AOV)<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This can be measured over time, and it refers to the average price your customers pay when they place an order on your website. It\u2019s important to keep track of its evolution to see when it\u2019s most likely for the AOV to drop. During those times, you can create different campaigns to encourage customers to add more products to their cart.\u00a0\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">7. Customer retention rate<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This metric calculates the percentage of customers that keep on coming back over some time. Retaining customers shows that people are satisfied with your products and the overall experience they had with your business.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">8. Customer lifetime value (CLV)<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This metric is also measured over time, and it shows how much money customers spend with you throughout their relationship with your business.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">9. Refund and return rate<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Refunds and returns happen all the time for ecommerce businesses. However, you need to pay attention to this metric to see if your customers\u2019 behavior is the norm for your industry or something else is going on. Most people purchase products from online stores that offer free returns and a straightforward process for refunds. Regardless, you need to investigate in case you see spikes for this metric to see what\u2019s happening.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">10. Ecommerce churn rate<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Since it\u2019s easier and more cost-effective to sell to a current customer than to acquire a new one, this metric is especially important. It tracks how many customers you\u2019ve lost in a certain period. To keep this at a minimum, it\u2019s essential to think of strategies that will help you retain as many customers as possible.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Final Thoughts\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Running a successful ecommerce business requires a solid strategy that goes hand in hand with your goals. Hopefully, these tips and ideas gave you an idea of how to approach your ecommerce digital marketing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember: take good care of your customers, and customers will take care of you.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The stakes are high for online stores. That\u2019s because they are competing with giants such as Amazon and Walmart but also with other businesses that are after the same customers.\u00a0 This is why it\u2019s important to get the word out there about your business and set yourself apart, so customers<\/p>\n","protected":false},"author":186,"featured_media":67366,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3983,3989,3985],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/posts\/36898"}],"collection":[{"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/users\/186"}],"replies":[{"embeddable":true,"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/comments?post=36898"}],"version-history":[{"count":30,"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/posts\/36898\/revisions"}],"predecessor-version":[{"id":81987,"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/posts\/36898\/revisions\/81987"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/media\/67366"}],"wp:attachment":[{"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/media?parent=36898"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/categories?post=36898"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/creatopydevelopmentblog.kinsta.cloud\/blog\/wp-json\/wp\/v2\/tags?post=36898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}